Please read this Privacy Policy carefully before using this Website.
Introduction
Vigor Fitness (“Company” or “We”) respects your privacy and is committed to protecting it through its compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit https://www.vigorfit.ca (the “Website”), and/or any content, functionality and services offered on or through the Website, whether as a guest or a registered user, and our practices for collecting, using, maintaining, protecting and disclosing that information.
This Privacy Policy applies to information we collect on the Website or in e-mail, text and other electronic messages between you and this Website. It does not apply to information collected by (a) us offline or through any other means, including on any other website operated by Company or any third party; or (b) any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully, before using the Website or submitting any personal information, to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using the Website, you agree and consent to this Privacy Policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Information is Provided Solely for Informational Purposes
All materials on our website (hereinafter “Materials”) are provided solely for informational purposes. The Materials are not intended to constitute any advice. Your viewing or use of the materials shall in no way create any relationship with Vigor Fitness or any of our partners, associates or affiliates.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information (a) by which you may be personally identified, such as name, postal address, e-mail address, telephone number, credit card information (if voluntarily submitted by our visitors), or any other identifier by which you may be contacted online or offline (“personal information“); or (b) about your internet connection, the equipment you use to access our Website and usage details. We collect this information: (a) directly from you when you provide it to us, or (b) automatically as you navigate through the Website (which may include usage details, IP addresses and information collected through cookies, web beacons, and other tracking technologies); and (c) from third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Website may include (a) information that you provide by filling in forms on our Website, including information provided at the time of registering to use our Website, reporting problems with our Website, subscribing to our service, posting material, or requesting further services; (b) records and copies of your correspondence (including e-mail addresses), if you contact us; (c) your responses to surveys that we might ask you to complete for research purposes; (d) details of transactions you carry out through our Website and of the fulfilment of your orders, including financial information you may be required to provide before placing an order through our Website; and (e) your search queries on the Website.
You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
In summary, personally identifiable information may include, but is not limited to:
First name and last name
Email address
Phone number
Business name
Website URL
Address, State, Province, ZIP/Postal code, City
Any personal information you post on our website
Data about how you use our website
Technical data such as your IP address, your login data, details about your browser, time zone settings and other technology on the device you use to access our website
Your marketing and communication preferences
Any information that you directly provide to us whether through our contact form, survey, over the phone, by email or otherwise
Photographs of you at events
Cookies and Usage Data.
Security
We take commercially reasonable steps to protect the personal identifiable information you provide to us from misuse, disclosure or unauthorized access. We only share personal identifiable information with trusted third parties who use the same level of care in processing your personal identifiable information. That being said, due to the nature of the internet and developing technologies, we cannot, however, provide assurances as to the security of your information, and we disclaim any such obligations. Should there be a data breach of which we are aware, we will notify you immediately.
Information We Collect Through Automatic Data Collection Technologies
We also may collect various types of non-personally identifiable information to help us make your experience more enjoyable, measure site activity to identify future improvements that should be made and compile aggregate data to help serve site visitors better.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including (a) details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website, or (b) information about your computer and internet connection, including your IP address, operating system and browser type. We may use your IP address to help prevent fraud, to help diagnose problems with our server, to gather broad demographic information, and to offer you products and services. Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” signals other than cookies, we do not currently respond to “Do Not Track” signals that are undefined.
The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to (a) estimate our audience size and usage patterns; (b) store information about your preferences, allowing us to customize our Website according to your individual interests; (c) speed up your searches; and (d) recognize you when you return to our Website.
The technologies we use for this automatic data collection may include cookies, flash cookies, and/or web beacons.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control and are not liable for the actions of any third parties who we may promote. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with.
Service Providers
We may employ third party companies and individuals to facilitate our website, to provide the website on our behalf, to perform website-related services or to assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may provide paid products and/or services within the website. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
The payment processors we work with are:
Stripe: https://stripe.com/privacy
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information for various purposes, including to:
Present our Website and its contents to you
Provide you with information, products or services
Contact you about your account or subscription
Process payments
Improve our content and advertising
Run advertisements and create look-alike audiences
Comply with the law
Any other purpose disclosed when information is collected
You may opt-out of communications at any time by clicking unsubscribe in any email or texting STOP in SMS communications.
Legal Basis for Processing Personal Information Under GDPR
If you are from the European Economic Area (EEA), Vigor Fitness’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the context and the information we collect. We may process your personal information because:
We need to perform a contract with you
You have given us permission to do so
It is in our legitimate interests
To comply with the law
For payment processing purposes
Retention of Data
We will retain your data only as long as necessary to fulfill the purposes of this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Transfer of Data
Your information, including personal data, may be transferred to and maintained on computers located outside of your province or country. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Disclosure of Your Information
We may disclose personal information:
To contractors and service providers
To a buyer or successor in the event of a business transfer
To comply with the law
To enforce our Terms of Use
With your consent
We will never share your personal information without your explicit permission except as described above.
Material Business Transaction
If we are involved in a merger, acquisition or asset sale, your personal information may be transferred.
Your Rights Under GDPR
If you are a resident of the EEA, you have the right to:
Access, update, or delete your data
Rectify inaccurate data
Object to processing
Restrict processing
Data portability
Withdraw consent
Ownership of Site Contents
All contents on our site are protected by intellectual property laws. You may download materials for personal use only and may not remove any copyright notices.
Children Under the Age of 18
Our Website is not intended for children under 18. We do not knowingly collect personal information from children under 18.
Commitment To Data Security
We take steps to protect your information but cannot guarantee complete security. You are responsible for safeguarding your login credentials.
Changes to Our Privacy Policy
We may update this policy from time to time. The date of the latest revision will always be noted at the top. Please check periodically.
Website Disclaimer
Our website and all contents are provided “as is” without warranties of any kind. Use is at your own risk.
Indemnification
You agree to hold Vigor Fitness harmless from any claims related to your use of our Website.
Limitation of Liability
Vigor Fitness will not be liable for any damages arising from your use of our website.
Choice of Law and Jurisdiction
This policy shall be governed by the laws of the Province of Alberta. Any dispute shall be resolved exclusively in courts located in Alberta, Canada.
Arbitration
At our discretion, any disputes may be submitted to binding arbitration under Alberta law.
Contacting Us
If you need to contact us, email us at [email protected] or write to:
Vigor Fitness
630 30th Avenue NE
Calgary, Alberta, T2E 2E3
Canada
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or want more information, please contact our Privacy Compliance Officer at [email protected].